The company said that the misunderstanding was the fault of the staff support.
Not so long ago we reported that Samsung advises not to install Windows 10 on their laptops.
According to the statement of the South Korean company, the wines resulting scandal lies in one of the support staff, which is not recommended its users to upgrade to Windows 10.
Recall that after the treatment of one of the users to the technical support Microsoft with the problem of non-performing Broadcom wireless adapter after you upgrade to Windows 10, it came from tech support the following response:
“Frankly, we don’t recommend installing Windows 10 on computers or PC from Samsung. We are still negotiating with Microsoft regarding this issue.
The drivers that are available on our website is not yet compatible with the new version of Windows. Usually we recommend users to stay on their current version of the operating system. We’ll let you know as soon as make sure that our computers are working without any problems on Windows 10.”
