Samsung has provided advice to owners of laptops.
Microsoft and Samsung are long-time partners in the computer market. But the South Korean giant has advised its users not to install Windows 10. This is despite the fact that the official website of Samsung urged to upgrade to the latest version of Microsoft OS.
The Council to refrain from switching to Windows 10 was recently Samsung technical support in response to the request of one of the users laptop Samsung NP-R590. He contacted support because of its Broadcom wireless adapter does not work with the new OS.
“Honestly, we do not recommend to install Windows 10 on any laptop or computer Samsung. We’ve partnered with Microsoft on this issue — wrote technical support in response. — The drivers on our website are not compatible with the latest version of Windows. We usually recommend to leave the current OS version, we will update it as soon as Windows 10 will not have problems with laptops, computers and even monitors Samsung.
Users began to complain about problems with Samsung accessories almost immediately after the release of Windows 10, it happened about a year ago. They can’t install Windows 10, and when they do it, the system works with failures. The joint efforts of the users have found problematic a series of gadgets: this is the model with the index R, which have a Broadcom wireless adapter, and also use a Phoenix BIOS.
The journalists of the Register contacted Microsoft and asked when can we expect compatible drivers. The Corporation responded with a formal reply:
“Samsung and Microsoft are focused on Windows 10, and we work together closely to provide maximum ease in the transition”.