Yesterday examined the daughter in a private clinic. At the reception we were asked by to pick up a map in the archive. First long waited and then the one next door, we finally called archivists that exclamation nurses – tan go to work, patients waiting said – it’s okay to wait.
The school seems decent with big price tags. Take this clinic for the second time, I was advised by her friends, said, all are excellent doctors and everything at a good level. The first time we had nothing, visited a doctor and seems satisfied, but the second visit resulted in disappointment.
Bored kind Madame paraded in the registry, and its not even embarrassed by the fact that already all gathered, and all heard her “wait”. Going behind the counter, she first of all looked at the text message that she was then completely friendly tone asked her to look up and very slowly and deliberately began to rummage among his papers. Looking for a long time, found and sent to make a new card.
A new map drawn up, went to the doctor, the appointment was at 10, the doctor in the office came in 15 minutes and the same relaxed gait entered the room. Called five minutes after that, so I for your money lost an hour of time, and nobody thought. Came, I naturally razrushena, spoke about the reception and that our card has lost, what he said-Nothing, everything happens, the human factor, now all re-fill! Great, even my time for my money.
Shorter trip to the doctor resulted to us not half an hour, as planned, and a 2 hour waste of time on their carelessness. The clinic will naturally change, not a gold expert appeared to tolerate sloppiness, this attitude can and in the free clinic to suffer a two hour wait. I sometimes think that some doctors and staff are migrated to the paid medicine, but your habits have not changed, and young people with their example takes.
Unpleasant feelings left from a visit, the impression that I have stolen my time and I still pay for it, but still the doctor did not say anything specific. Feel cheated and have you ever done that?
